Note: I’ve added a third update now at the bottom.
First let me take a moment to welcome all the new readers of my blog, I hope you’ll enjoy the existing content like many others have done in the past, and will stay long enough to enjoy future content. Due to my very busy work schedule at Canon USA I’m not always able to update the blog very frequently, but I do try to do so at least once a week. Also note that the content here is specifically geared towards serious photo geeks, photographers and others in the photography industry.
As many of you know, we’ve been quite arrogant in the past here at Canon, and still are. Communicating with our customers really isn’t one of our strongest points as a company. For example, just recently we finally released a service notice, after knowing about this problem for almost 3 years now and many users suffering the consequences, for the original 5D mirror falling off. If you think this is just an isolated incident, think again. The timing of the service release is ofcourse related to the 5D Mark II being “available” now, and since the 5D is going to be discontinued soon anyway, there’s no danger in admitting to the issues. In the same way, if Galbraith wasn’t so persistent after we kept denying, most of the world would never have known about the 1D Mark III focus issues. And we still haven’t said anything about the EF 50mm f/1.2 L USM focus problems that many are experiencing. As of right now, we’re still not saying much about the focus issues with the new 5D Mark II, let alone the vignetting problem. And lots more. That’s why I’ve been here at Canon USA working my ass off trying to participate online as much as possible, answering questions from customers through email, etc. etc., while trying not to get fired by my shortsighted superiors at Canon Inc. Having been in the business myself as a photographer in the past before I joined Canon USA, I feel for all of you. So last year I finally decided to start this blog as the first step of improving our communications with customers and allowing me to be a lot more open and frank about various issues.
Since the launch of this blog back in September 2008 I haven’t done much to promote the blog and get the word out about it. But apparently I was able to convince Canon to finally do something about promoting my blog and make some company funds available for it. So we hired the marketing experts at Loeb & Loeb, and they came up with a brilliant plan to promote the blog online. You can read all about that here. And as you can see from the image above, after the implementation of their plan, traffic to my blog increased exponentionally. After Thomas Hawk blogged about it, it got on Slashdot and the rest, as they say, is history. Needless to say, I would highly recommend our pals at Loeb & Loeb if you are looking to give your website more exposure online.
I have to tell you, sometimes I do wonder myself if I am working for a camera manufacturing company or the mafia. Seeing as how Canon likes to approach things sometimes, I can get confused. Last year one of my superiors in Japan actually wanted to send a ninja to DPReview’s Phil Askey “for handle him,” after DPReview posted a negative review of the EOS 50D. So it is no surprise that the good people at Canon Rumours are afraid to say anything about the shut down notice. They’ve had their own issues with Canon last year. A thread on the DPReview forums, discussing Canon’s shut down notice also seems to have vanished. From my website statistics logs, I can see that the thread existed at the following URL: http://forums.dpreview.com/forums/read.asp?forum=1032&message=31008091. I visited that thread yesterday and today, and know for a fact that it existed. This morning the thread was already up to 4 pages before it got taken down. Another thread discussing the issue still appears to be up: http://forums.dpreview.com/forums/read.asp?forum=1019&message=31018366. One can only speculate about what exactly happened to the missing thread. This is the first time I’ve experienced censorship on DPreview myself, but I have heard about it in the past.
Anyway I have to sign off now to take care of some work and then leave the office early today to go home and be err….bang.. err, I mean… be with my family. I expect to be tired and unavailable for the rest of the day. Thanks for your understanding.
I received some screenshots of the thread on DPReview which was deleted:
Now I know I wasn’t hallucinating when I saw that thread.
Barnett points out in the comments below that our pal Douglas “Doggy” E. Mirell from Loeb & Loeb is indeed a promotions specialist. Looks like we got the right man for the job. He took the blog mainstream like only he could: Doggy style.
Looks like DPReview is at it again. I received a screenshot of yet another thread that got deleted. The thread existed at http://forums.dpreview.com/forums/read.asp?forum=1032&message=31037898. Click on the image for larger view.
Fake Chuck Westfall threads are dropping like flies over at the DPReview forums. Received another screenshot of a thread which existed at: http://forums.dpreview.com/forums/read.asp?forum=1032&message=31042825. Click on the image for larger view.
Viva la revolucion, indeed, LOL.