We’re in the process of preparing our own service release here at Canon USA for the 5D Mark II fix that Canon is working on, but Canon companies in other countries have already released theirs. Check it out below:
EOS 5D Mark II Body support
Support & Service
Black dot phenomenon and Vertical banding noise
Posted on: December 17, 2008
To Owners of the EOS 5D Mark II Digital SLR Camera :
Thank you for using Canon products.
We have learned that some users of the Canon EOS 5D Mark II digital SLR camera have indicated two types of image quality phenomena that appear under certain shooting conditions.
- “Black dot” phenomenon (the right side of point light sources becomes black)
- Vertical banding noise
We are currently investigating ways to improve and/or mitigate these phenomena. An announcement will be made on the Canon Website when measures to address these phenomena have been decided.
The phenomena are likely to occur under the following shooting conditions.
- “Black dot” phenomenon (the right side of point light sources becomes black) When shooting night scenes, the right side of point light sources (such as lights from building windows) may become black. The phenomenon may become visible if the images are enlarged to 100% or above on a monitor or if large prints of the images are made.
- Vertical banding noise If the recording format is set to sRAW1, vertical banding noise may become visible depending on the camera settings, subject, and background. The following camera settings can reduce the phenomenon.
- Set the recording format to RAW or JPEG.
- Set C.Fn II-3: Highlight tone priority to 0: Disable if the recording format is set to sRAW1.
- The vertical banding noise is not noticeable if the recording format is set to sRAW2, but please set C.Fn II-3: Highlight tone priority to 0: Disable if you are concerned about noise.
Canon always strives to provide the highest quality products to our customers. We apologize for any inconvenience these phenomena may have caused. We appreciate your kind patronage and support.
I just hope we’re able to release the fix before Christmas so that I may have a quiter time during the holidays. I don’t think Ying will appreciate me being overworked during that time.
The disappointing thing for Canon? The 50D hasn’t been very well received. It’s not moving the units Canon wants. This could partially be because of the economy, but as we’ve seen from the 5D2, people are willing to spend. The xxD line reached its peak with the release of the 20D. It was basically the first truly affordable prosumer camera. Then came the 30D, which was lamented pretty hard for its very conservative improvements over the 20D. The 40D saw a bit of a comeback in the line, the camera was a bargain when it launched and is a super bargain today. I can’t with any honesty recommend the 50D over the 40D based on their current pricing.
And I have to say, they do seem to have some good sources at Canon Rumors. It’s true that we’re trying to get things done right for the 60D. Nikon has had a lead for far too long with the D300. We’re going to have to try and do something better. I’ve already seen the early specs, and apart from the 21MP APS-C sensor which Maeda wants to put in the body (I’ll be giving them more hell about this in the coming months), it’s looking good so far.